Refund, Returns & Exchanges
Our Commitment to Your Satisfaction
At FIX Dessert Chocolatier, we take pride in delivering premium-quality chocolate bars. If you experience any issues with your order, such as damaged products or incorrect items, please reach out to us within 48 hours of delivery. We’ll work with you to resolve the issue promptly.
Policy Details
- Refunds: Refunds are processed for products that arrive damaged or unusable. Proof of damage (photos) may be required.
- Returns: Due to the perishable nature of our products, we cannot accept returns.
- Exchanges: Exchanges are available for incorrect items received. Please notify us within 48 hours to arrange for a replacement.
For any questions or concerns, contact us.