We ship our FIX Dessert Chocolatier bars worldwide, including the USA, Canada, UK, Australia, and many other countries. If you have a specific shipping question, feel free to contact us directly.

Shipping times vary by location:

• USA & Canada: 3–8 business days
• UK & Europe: 5–12 business days
• Australia & New Zealand: 8–13 business days
• Other international locations: 8–18 business days

Please note that customs processing may cause delays beyond our control.

We take special care in packaging to protect your chocolate bars. Each order is packed with insulated materials and ice packs when needed to keep the bars fresh and prevent melting. The bars are also wrapped securely and placed inside sturdy boxes to avoid breakage during transit.

If your package arrives damaged, please contact our customer service within 48 hours with photos of the damage. We will work with you to resolve the issue, whether that means a replacement or refund.

Yes! At checkout, you can select expedited shipping options for faster delivery. Additional fees apply depending on the destination.

Each order is carefully packaged with insulated materials and ice packs (where necessary) to ensure your chocolate bars arrive fresh, intact, and ready to enjoy.

Our bars use high-quality ingredients including Belgian milk and dark chocolate, roasted pistachios, kataifi (shredded phyllo dough), biscoff cookie butter, salted pretzels, caramel and butter blends, and natural flavorings and sugars. Each flavor has a unique blend — please see individual product pages for full ingredient lists.

Some of our bars contain gluten ingredients (such as biscoff cookies and kataifi). Please check the specific product descriptions or contact us if you have gluten sensitivities.

Yes. Our bars contain nuts, including pistachios and nuts used in baklawa-inspired bars. If you have nut allergies, please avoid these products.

Currently, our chocolate bars contain dairy and are not vegan. We do not offer dairy-free options at this time.

Please contact us within 24 hours of placing your order for changes or cancellations. After this window, we may not be able to modify your order due to the fast shipping process.

Because our products are perishable, we do not accept returns or exchanges unless the product arrives damaged or incorrect. Please contact our customer service within 48 hours if there is an issue with your order.

Yes! For wholesale inquiries or bulk orders of 500+ bars, please contact our sales team at info@fixchocolatebars.com.

Store your FIX Dessert Chocolatier bars in a cool, dry place away from direct sunlight. Ideally, keep them at temperatures between 60–70°F (15–21°C). Avoid refrigeration to prevent moisture buildup.

Absolutely! We offer gift packaging options and can include personalized messages at checkout.